Privacy Policy
Last Updated: October 26, 2023
1. Introduction
At Shrinidhi Machine Tools, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or providing your information to us, you accept and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Business information (company name, job title)
- Billing and payment information
- Shipping and delivery addresses
- Communication preferences
- Technical information (IP address, browser type, device information)
How We Collect Information
- Directly from you when you create an account or place an order
- Automatically through cookies and similar technologies
- From third-party service providers and business partners
- Through communications with our customer service team
3. How We Use Your Information
Primary Uses
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Manage your account and preferences
- Process payments and prevent fraudulent transactions
Additional Uses
- Improve our products, services, and website functionality
- Send marketing communications (with your consent)
- Conduct research and analysis to enhance our business
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
When We Share Your Information
We may share your personal information with:
- Service providers who assist with payment processing, shipping, and IT services
- Business partners for order fulfillment and customer support
- Legal authorities when required by law or to protect our rights
- Third parties in connection with a business transaction or reorganization
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and network infrastructure
- Regular security assessments and updates
- Access controls and authentication procedures
Your Responsibilities
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.
6. Your Rights and Choices
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent for marketing communications
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
9. Contact Us
Data Protection Officer
Mailing Address
Shrinidhi Machine Tools
peenys
Industrial Estate
Banglore, Karnataka 560073
India
Contact Details
+91-805-020-1082
info@shrinidhimachinetools.com
Disclaimer: This Privacy Policy applies only to our website and services. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.